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General Return Policy
Please contact our
vendor's Customer Service Department before you make a
return unless otherwise specified. No returns will
be accepted without a valid accompanying authorization
number and a copy of the original invoice. COMPUMARC
will not accept returns of opened software, memory,
custom orders or build-to-order (BTO) products. Before
returning any product, you must contact the vendor or
product manufacturer's Customer Service Department
within thirty (30) days of your invoice date for a
Return Merchandise Authorization (RMA) number. Returns
will not be accepted without an RMA. Manufacturer
restrictions do apply to all products.
For software,
follow the vendor or manufacturers return policy.
All products (unless otherwise noted on our site) are
sold with the full manufacturer’s warranty. The
warranty period and service varies by manufacturer and
product. Extended warranties are sometimes offered
directly through the manufacturer; please contact the
manufacturer if you are interested in purchasing an
extended warranty that may not be available through the
vendor. ALL returns must be processed pursuant to the
Return of Products Instructions listed below. Any
deviation from these instructions could result in a
delay in processing or a complete forfeiture of your
credit. You may be charge for Shipping fees,
minimum order fees and insurance charges.
I aim for complete customer
satisfaction. If you are not completely happy with your
purchase, I want to hear about it. Let me know if
something is wrong and I will do what I can to make it
right.
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